Fighting Our Own Biases

November 8, 2014

In 2010, I became minorly Internet-known as an early adopter of lean startup. I blogged as I went. I made plenty of mistakes. One was not defending adequately against my own biases. I have a soft spot for entrepreneurs of any kind. That’s one of my big honking biases. Liz Crawford and I were working […]

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The Post-Lean Era

October 28, 2014

Stuart Eccles, CTO of Made By Many and early adopter of lean startup, half-seriously announced the other night after a few beers that we were entering the post-Lean-Startup era. At first I thought he was referring to something we’ve discussed many times: the pendulum has swung a little too far towards lean testing and could […]

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Enterprise Innovation – A Proposed Structure for a New Business Studio

October 15, 2014

These are raw notes for an opinion piece on how to structure an “innovation” group. Comments very welcome. You’re a senior executive. You know “software is eating the world” and you have to embrace technology and disruption more aggressively. How do you approach it? If you are gunning for sustaining innovation (i.e. optimizations and extensions […]

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Innovation: to sandbox or not to sandbox?

October 3, 2014

Adrian Howard has a great talk on enterprise innovation up from the last Lean UX conference. In it, he is very down on sandboxed innovation groups. I actually both agree and disagree with him. I think sustaining innovation must be done within existing operational groups, and agree with many of the things Adrian recommends: training […]

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Predicting Failure from Failure?

September 18, 2014

Shane Snow’s new book Smartcuts is is a master class in weaving anecdotes together to make a point in an interesting way. He’ll take A, add B, weave in C, to get you to D. I’ll write more on the highly enjoyable book later, but the tricky part is if one component in the mental […]

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Announcing Talking to Humans (new book!)

September 16, 2014

At the beginning of the year, Frank Rimalovski, who runs New York University’s Entrepreneurial Institute, came to me with a challenge.  While they used my old blog posts on customer development tips and anti-patterns, and they had some videos from Steve Blank’s Lean Launchpad program, but students were still struggling with how to test their […]

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Favorite quotes from Creativity Inc.

September 5, 2014

I’ve been obsessed with Pixar for a while, and I’ve never marked up a business book like my reading of Ed Catmull’s book Creativity Inc. I looked on the Kindle website today and realized that I marked 63 passages in the book last May. I had previously posted favorite quotes from Pixar alumni. Here are […]

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Startup Marketing Is Dead. Long Live Startup Marketing

August 26, 2014

Marketing has become a dirty word in some startup circles, with the name of the day now being “growth hacking.” And frustrations over traditional marketing’s failures to adapt to a new hyper-connected, hyper-communicative world are valid. But demand generation is as important as ever. Stewart Butterfield, the co-founder of Flickr and founder of Slack, understands […]

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How Not to Design a Mobile App

August 18, 2014

Noah Lichtenstein of Cowboy Ventures recently posted an article to TechCrunch, “What Studying Students Teaches Us About Great Apps“. In their survey of 1,000 high school and college students, they asked about existing mobile usage, and then they asked the question, “if you had a magic wand to create an app that you would use […]

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Be Suspicious of Metrics

June 25, 2014

People love metrics. I love metrics. I love getting arguments out of opinion and into data. However, I’m also deeply suspicious of metrics, especially since I focus on new products and thus live in a world of constant change and evolution. Some points of discussion: New Employees I have new employees join and ask “what […]

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