Control Your Narrative

A former colleague of mine, Anil Podduturi, used to exhort everyone that worked for him to “control your narrative.” My interpretation of his saying is that we all need to get pro-active about how we are perceived. The hard truth is that people make judgements. They will make judgements about you as an individual or… Continue reading

10 Rules for Startup Leaders

I’ve got a new group of managers reporting to me today, and it made me think explicitly through what I value and expect: lead by example push decisions down whenever possible be inside the team circle, not outside of it face the hard decisions, and don’t dither doing so lift the team with positive energy,… Continue reading

Waiting for Perfection

When you spend enough time in pre-product-market-fit startups, you pick up certain rules. Some don’t stand up to new context or wisdom, but here are two related rules that have survived intact for me: 90% right is good enough Solve the problems coming up, but not the problems down the road You can usually get… Continue reading

Product Designers, Focus on Copy Early

Words are an essential part of software product design. They are a key ingredient for both usability and customer success. Yet, from what I have seen, far too many designers delay working on copy until late in the process. I’m all for sketching (rough draft culture!), but even a sketch should have thought and purpose…. Continue reading

Cultivating a Leadership State of Mind

The product and design team at Axial is only 6 people (3 in each discipline, excluding me) so we run as a very flat group, working in cross-functional teams. But the flatness of an organization doesn’t mean that everyone in the team can’t try to improve their leadership game. Leadership isn’t bossing people around. It’s… Continue reading