Category lean

Get Explicit with a Risks Dashboard

At the start of mentoring an entrepreneurship class the other day, I realized: “This group has no consensus or specificity around their belief system.” If you don’t know what you believe, how can you check if you are right? Working blindly leads to working harder, not smarter. There are lots of ways to get specificity and shared… Continue reading

Custdev: Starting with First Principles

On Friday morning, I popped over to Frank Rimalovski and Lindsay Gray’s always-impressive startup class at NYU‘s Entrepreneurial Institute to talk about vetting new ideas. Afterwards, one team asked the classic question, “if I shouldn’t ask speculative questions, and yet my product isn’t ready to test, how can I do customer development?” In their case, they… Continue reading

The Value Behind Faster Horses

David Bland has a funny, and painful, graphic called the Product Death Cycle. It clearly illustrates one of the more dangerous parts of customer development: taking customer ideas literally. The famous line attributed to Henry Ford goes, “If I had asked my customers what they wanted, they would have asked for a faster horse.” Some… Continue reading

Lean Startup Doesn’t Need Tools

In 2012, we were testing a bunch of new business ideas for Amex and I thought, “what if we had a tool that let us capture our assumptions, our experiments, and our progress?” So over a couple weeks, we hacked something out and tried it out on a few projects. It was a complete waste… Continue reading

Making Innovation Unsexy

(This post was originally posted on the Neo blog) “None of my inventions came by accident. I see a worthwhile need to be met and I make trial after trial until it comes. What it boils down to is one per cent inspiration and ninety-nine per cent perspiration.” – Thomas Edison, 1929 Many years ago,… Continue reading