Comments on: Customer Development Update (and why I’m sticking with 1-on-1 talks) http://giffconstable.com/2010/01/customer-development-update-and-why-im-sticking-with-1-on-1-talks/ Giff Constable's blog on technology, media, startups, and whatever else interests me Tue, 07 Feb 2012 00:32:00 +0000 hourly 1 http://wordpress.org/?v=3.1.3 By: Our Customer Development Journey, Part 4 (8 thoughts from our MVP beta) — giffconstable.com http://giffconstable.com/2010/01/customer-development-update-and-why-im-sticking-with-1-on-1-talks/comment-page-1/#comment-419 Our Customer Development Journey, Part 4 (8 thoughts from our MVP beta) — giffconstable.com Wed, 16 Jun 2010 19:57:09 +0000 http://giffconstable.com/?p=427#comment-419 [...] Here are 8 thoughts on the latest phase of our customer development process (see parts 3, 2, and [...] [...] Here are 8 thoughts on the latest phase of our customer development process (see parts 3, 2, and [...]

]]> By: Aprizi's Customer Development Journey, part 3 — giffconstable.com http://giffconstable.com/2010/01/customer-development-update-and-why-im-sticking-with-1-on-1-talks/comment-page-1/#comment-322 Aprizi's Customer Development Journey, part 3 — giffconstable.com Wed, 21 Apr 2010 12:50:06 +0000 http://giffconstable.com/?p=427#comment-322 [...] to pause and write down the latest installment in our customer development journey (part 1 and 2).  For anyone new to the blog, Aprizi is building a personalization engine for online shopping [...] [...] to pause and write down the latest installment in our customer development journey (part 1 and 2).  For anyone new to the blog, Aprizi is building a personalization engine for online shopping [...]

]]> By: » FAQ: Customer Development for Product Managers The Experience is the Product | Better product management and products http://giffconstable.com/2010/01/customer-development-update-and-why-im-sticking-with-1-on-1-talks/comment-page-1/#comment-288 » FAQ: Customer Development for Product Managers The Experience is the Product | Better product management and products Thu, 18 Mar 2010 18:44:40 +0000 http://giffconstable.com/?p=427#comment-288 [...] Customer Development Update (and why I’m sticking with 1-on-1 talks) by Giff Constable [...] [...] Customer Development Update (and why I’m sticking with 1-on-1 talks) by Giff Constable [...]

]]> By: giffc http://giffconstable.com/2010/01/customer-development-update-and-why-im-sticking-with-1-on-1-talks/comment-page-1/#comment-189 giffc Wed, 03 Feb 2010 12:04:45 +0000 http://giffconstable.com/?p=427#comment-189 there may be more creative ideas out there in the lean startup world, but my thinking is this: until you have your site up and open to the public, so you're stuck having conversations around need, behavior, and review of mockups, I go the degrees-of-separation route. Try to get people who know you to introduce you to someone who doesn't. When you talk to someone, try to get them to introduce you to someone else. there may be more creative ideas out there in the lean startup world, but my thinking is this: until you have your site up and open to the public, so you're stuck having conversations around need, behavior, and review of mockups, I go the degrees-of-separation route. Try to get people who know you to introduce you to someone who doesn't. When you talk to someone, try to get them to introduce you to someone else.

]]> By: giffc http://giffconstable.com/2010/01/customer-development-update-and-why-im-sticking-with-1-on-1-talks/comment-page-1/#comment-617 giffc Wed, 03 Feb 2010 12:04:00 +0000 http://giffconstable.com/?p=427#comment-617 there may be more creative ideas out there in the lean startup world, but my thinking is this: until you have your site up and open to the public, so you're stuck having conversations around need, behavior, and review of mockups, I go the degrees-of-separation route. Try to get people who know you to introduce you to someone who doesn't. When you talk to someone, try to get them to introduce you to someone else. there may be more creative ideas out there in the lean startup world, but my thinking is this: until you have your site up and open to the public, so you’re stuck having conversations around need, behavior, and review of mockups, I go the degrees-of-separation route. Try to get people who know you to introduce you to someone who doesn’t. When you talk to someone, try to get them to introduce you to someone else.

]]> By: siddhisaraiya http://giffconstable.com/2010/01/customer-development-update-and-why-im-sticking-with-1-on-1-talks/comment-page-1/#comment-184 siddhisaraiya Tue, 02 Feb 2010 22:26:34 +0000 http://giffconstable.com/?p=427#comment-184 Hi there Giff - I totally agree that conversations are the way to go. What have you found to be a good way to get customers to engage with you and take the time for a conversation / phone call in the first place? Hi there Giff – I totally agree that conversations are the way to go. What have you found to be a good way to get customers to engage with you and take the time for a conversation / phone call in the first place?

]]> By: giffc http://giffconstable.com/2010/01/customer-development-update-and-why-im-sticking-with-1-on-1-talks/comment-page-1/#comment-141 giffc Wed, 27 Jan 2010 03:50:54 +0000 http://giffconstable.com/?p=427#comment-141 Hope your startup is going well Kevin!<br><br>Surveys were useful to me at the very beginning, but not right now while we work on getting MVP done. Right now I need to read people. I think surveys will become useful again, in addition to one-on-ones, once we have a broader pool of people actually using the product. But what I really can't wait to do is sit someone down in front of the product with no explanation and watch them thrive or struggle. Hope your startup is going well Kevin!

Surveys were useful to me at the very beginning, but not right now while we work on getting MVP done. Right now I need to read people. I think surveys will become useful again, in addition to one-on-ones, once we have a broader pool of people actually using the product. But what I really can't wait to do is sit someone down in front of the product with no explanation and watch them thrive or struggle.

]]> By: Kevin Dewalt http://giffconstable.com/2010/01/customer-development-update-and-why-im-sticking-with-1-on-1-talks/comment-page-1/#comment-140 Kevin Dewalt Wed, 27 Jan 2010 03:41:04 +0000 http://giffconstable.com/?p=427#comment-140 Agree with everything you are saying and discovering, Giff and I'm pursuing similar tactics. Surveys are great, but so far nothing has beaten conversations. Agree with everything you are saying and discovering, Giff and I'm pursuing similar tactics. Surveys are great, but so far nothing has beaten conversations.

]]> By: Kieran O'Neill http://giffconstable.com/2010/01/customer-development-update-and-why-im-sticking-with-1-on-1-talks/comment-page-1/#comment-135 Kieran O'Neill Tue, 26 Jan 2010 16:35:51 +0000 http://giffconstable.com/?p=427#comment-135 Thanks Giff for sharing your experiences. I enjoyed reading it! Thanks Giff for sharing your experiences. I enjoyed reading it!

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